Please read this privacy policy carefully before using our services.

While using the Sooq Cars app, you can easily request to delete your data directly from the app.

Go to Settings > Account Settings > Delete My Account.

Your account will be deleted immediately after confirming your action.

The following terms are used in this Privacy Policy:

  • Services:

    • Any products, services, content, features, technologies, or functionalities, and all related websites, applications, and services that we offer to you.

  • Platform:

    • Websites, mobile applications, mobile sites, or other online features through which we provide our services.

By using sooq-cars.com and related services, you expressly consent to the collection, use, disclosure, and retention of your personal information by us, as described in this Privacy Policy and our Terms of Use.

1. What data do we collect about you?

We may collect the following information when you register to use our services:

Regarding Google login and Google sign-in:

We may collect your name, mobile phone number, and email address, along with other basic information about you, depending on how you registered on our platform. We may also automatically collect data when you use our services, such as device information, log data, location information, web browsing data, cookies, and other similar technologies. Data about you may also be collected from publicly available sources, third parties, and various public sources.

Regarding Google login and Google sign-in, we collect your name, email, and phone number. We use this data to enhance your experience on the platform and to authorize you to use app functions. Your data will be saved but will not be shared with anyone unless it is necessary for app functionality. For example, if you post a car, your phone number and name will appear in your post.

  • The name we collect will be displayed on the platform so users can identify you.
  • The email we collect will be used to contact you for support when needed.
  • The phone number will only be used when you decide to post a car, allowing interested buyers to communicate with you easily.

2. Why do we process your personal information?

We use your personal data only when permitted by law.

  • We will use the data necessary to fulfill the contract to be concluded with you and to improve and personalize your experience.
  • When it is necessary to provide you with a reliable and secure platform.
  • When we are required to comply with a legal or regulatory obligation.

3. How will we inform you of changes to the Privacy Policy?

We may update this Privacy Policy from time to time. Any changes will be posted on this page. If you do not agree with the updated policy, please stop using the Services and the Platform.

4. What are your rights?

To protect your privacy, if you do not want us to process your data, you can use the 'Delete Data Request' service to have it deleted. Depending on the country in which you reside or how we interact with you, you may have certain legal rights regarding your personal data.

5. Communication and Marketing

We will contact you via email, SMS, or smartphone app notifications regarding our Services or Platform to confirm your registration, notify you when your ads become active or expire, and send messages related to other transactions associated with our Services.

6. Where do we store your data, and for how long?

The data we collect about you may be stored and processed inside or outside your country of residence on secure servers to ensure the best user experience for the platform, both current and future. For example, to develop a fast website or smartphone app. We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

7. Contact

For any additional information or to exercise your rights, please contact our team at info@sooq-cars.com or visit the help section on our platform, or call us at+968 72777222

8. Changes to this policy

We may update the Privacy Policy from time to time to ensure it remains in compliance with legal requirements and reflects how we operate our business. Please check this page regularly for the latest version of the Privacy Policy.

9. Payment Policy

Once payment is made for any services we provide, there are no refunds. By completing your payment, you acknowledge and agree that the service is non-refundable, regardless of the circumstances. However, if a technical issue occurs that prevents the service from being delivered, we retain the right to offer a solution, including a refund depending on the situation.

10. Acceptance of this policy

Your continued use of our Services after any modification or notice of modification indicates your consent, or your guardian's consent (as applicable), to the updated policy.

Privacy Policy | Sooq Cars